Policies & Shipping Information

Confidentiality

We never share any of your details including name, address, phone or email with any other companies without your consent.

Ordering

You may order online from our website or by email direct to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it  Please include your complete address, phone number and preferred payment method.  If ordering by email, please provide the item name and product number, as well as the quantity and price.

Prices

All prices are shown in Australian Dollars.

Payment

Payment for products, including shipping and handling fees, are to be made at the time of ordering.  Payment can be made via PayPal using your Visa or Mastercard, or by Direct Deposit.  Please send us an email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will provide the details of bank account.

Availability

We will advise you by email if there is an expected delay with any of the products ordered.

Shipping and Handling 

Airmail shipping and handling fees will be added to your order at checkout.  Orders will be shipped via Australia post unless there is an alternate customer request.  Your order will usually be shipped within 2 working days.

Fees within Australia are $8 per order.

Fees for International orders are $15 per order.

If you wish your order to be sent by Courier, Express or Registered, please send us an email so we can advise the correct price.